Privacy statement

Re-Banner, with its registered office at C-Mine 12, 3600 Genk, is responsible for the processing of personal data as explained in this privacy statement.

Contact details

Re-Banner
C-Mine 12
3600 Genk
+32 484 483899

BE 1010 335 865

Cecile Hustinx is the Data Protection Officer of Re-Banner. She can be reached via info@re-banner.eu.

Personal data we process

Re-Banner processes your personal data as a result of you making use of our services and/or providing us with your personal data.
An overview of the personal data we process can be found below:

• First and Last name
• Telephone number
• E-mail address
• Data about your activities on our website

Special and/or sensitive personal data we process

Our website and/or service is not set up to collect data from website visitors under the age of 16. That is, unless they have received permission from their parents or guardians. However, we are unable to verify if a visitor is over the age of 16. We therefore advise parents to monitor their children’s online activities in order to prevent their personal data being collected without parental consent. If you believe we have collected the personal data of a minor without consent, please contact us on info@re-banner.eu and we will remove that information.

The reason we process personal data, and on what basis

Re-Banner processes your personal data for the following purposes:

• Sending our newsletter and/or advertising brochure
• To call or email you if to do so is necessary to provide our services
• To inform you about changes to our products and services
• Re-Banner analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.

Automated decision making

Concerning decisions that have been taken on the basis of automated processing, Re-Banner takes responsibility for any decisions that can have consequences for people. These decisions are defined as those taken by a computer program or system without human intervention (without the intervention of a Re-Banner employee, for example). Re-Banner uses the following computer programmes or systems:

• Google Analytics
• Analytical cookie that measures website visits

The period for which personal data is retained

Re-Banner does not retain your personal data for longer than is strictly necessary in order to achieve the objectives for which your data is collected. We apply the following retention periods with regard to the following (categories) of personal data: max. 2 years.

The sharing of personal data with third parties

Re-Banner only discloses data to third parties if required for fulfilling our agreement with you or to comply with a legal obligation.

Cookies, or comparable techniques we use

Re-Banner makes use of technical and functional cookies only. We also make use of analytical cookies that do not infringe on your privacy. A cookie is a small text file that is installed on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary to ensure the website works properly and for your ease of use. They ensure the website works as it should and, for example, that your preferred settings are remembered. It also enables us to optimise our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can also delete all the information previously saved via the settings of your browser.

Right to view, correct and delete data

You are entitled to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the processing of the data or to object to the processing of your personal data by Re-Banner; you also have the right to data portability. This means you can submit a request to us to send the personal data we have in our computer file about you, either to you, or to another organisation designated by you.
You can send a request to view, correct, delete or transfer your personal data, or to request cancellation of your consent or objection to the processing of your personal data, to info@re-banner.eu.

To ensure the request for access has been made by you, please send a copy of your ID with the request. Redact your passport photo, Machine Readable Zone (the strip with numbers at the bottom of the passport), Passport Number and Citizen Service Number in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

Re-Banner would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: gegevensbeschermingsautoriteit 

How we protect your personal data

Re-Banner takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel your data has not been secured properly, or if there are indications of abuse, please contact us at info@re-banner.eu.

Genk, July 2024